Terms and Conditions

FAYAZONE EVENTS W.L.L Website Accessibility Policy

**08/10/2024**

## **Table of Contents**

1. [Introduction](#introduction)
2. [Commitment to Accessibility](#commitment-to-accessibility)
3. [Conformance Status](#conformance-status)
4. [Measures to Support Accessibility](#measures-to-support-accessibility)
5. [Feedback and Reporting Issues](#feedback-and-reporting-issues)
6. [Technical Specifications](#technical-specifications)
7. [Ongoing Maintenance](#ongoing-maintenance)
8. [Third-Party Content](#third-party-content)
9. [Governing Law](#governing-law)
10. [Changes to This Accessibility Policy](#changes-to-this-accessibility-policy)
11. [Contact Us](#contact-us)

---

## **1. Introduction**

At **FAYAZONE EVENTS W.L.L**, we are committed to ensuring digital accessibility for people with disabilities. We strive to comply with the **Web Content Accessibility Guidelines (WCAG) 2.1 Level AA** to provide an inclusive and user-friendly experience for all visitors to our website [https://fayazone.com/](https://fayazone.com/).

## **2. Commitment to Accessibility**

We are continually improving the user experience for everyone, regardless of their abilities or disabilities. **FAYAZONE EVENTS W.L.L** is dedicated to ensuring that our website is accessible to the widest possible audience, regardless of technology or ability.

## **3. Conformance Status**

Our website aims to conform to **WCAG 2.1 Level AA** standards. We regularly review and update our website to enhance accessibility and address any issues that arise.

## **4. Measures to Support Accessibility**

To ensure ongoing compliance, we implement the following measures:

- **Regular Audits:** Conduct automated and manual accessibility audits to identify and rectify issues.
- **Training:** Provide accessibility training to our development and content teams.
- **Design Practices:** Incorporate accessible design principles in all website development projects.
- **Content Management:** Ensure that all content, including images, videos, and documents, meets accessibility standards.

## **5. Feedback and Reporting Issues**

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers, please contact us using the information below:

- **By Email:** [accessibility@fayazone.com](mailto:accessibility@fayazone.com)
- **By Phone:** +97335077437
- **By Visiting This Page on Our Website:** [https://fayazone.com/contact-us](https://fayazone.com/contact-us)
- **By Mailing Address:**
```
FAYAZONE EVENTS W.L.L
Business Bay, Office 1708, Road 2421, Building 1260
Manama, Bahrain
```

Please provide as much detail as possible, including the nature of the issue, your location, and the device or assistive technology you are using.

## **6. Technical Specifications**

- **HTML:** We use semantic HTML5 to ensure compatibility with assistive technologies.
- **ARIA Landmarks:** Implement ARIA roles and landmarks to improve navigation for screen reader users.
- **Keyboard Navigation:** Ensure that all interactive elements are accessible via keyboard.
- **Color Contrast:** Maintain sufficient color contrast between text and background for readability.
- **Alt Text:** Provide descriptive alternative text for all non-text content, such as images and icons.
- **Captions and Transcripts:** Offer captions for videos and transcripts for audio content to support users with hearing impairments.
- **Responsive Design:** Ensure the website is fully responsive and accessible on various devices and screen sizes.

## **7. Ongoing Maintenance**

Accessibility is an ongoing effort. We commit to:

- **Continuous Improvement:** Regularly update our accessibility practices based on user feedback and evolving standards.
- **Monitoring Changes:** Assess the accessibility impact of any new content or design changes before implementation.
- **Engaging Experts:** Consult with accessibility experts to ensure our website meets the highest standards.

## **8. Third-Party Content**

Our website may contain links to third-party websites or services. While we strive to ensure these external resources are accessible, we do not control their content or accessibility features. We encourage you to review the accessibility policies of these third parties.

## **9. Governing Law**

This Accessibility Policy is governed by and construed in accordance with the laws of the Kingdom of Bahrain. Any disputes arising from or related to this policy shall be subject to the exclusive jurisdiction of the courts located in Manama, Bahrain.

## **10. Changes to This Accessibility Policy**

We may update our Accessibility Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by updating the "Effective Date" at the top of this policy and, where appropriate, through prominent notices on our website.

## **11. Contact Us**

If you have any questions about this Accessibility Policy or our accessibility practices, please contact us:

- **By Email:** [accessibility@fayazone.com](mailto:accessibility@fayazone.com)
- **By Phone:** +97335077437
- **By Visiting This Page on Our Website:** [https://fayazone.com/contact-us](https://fayazone.com/contact-us)
- **By Mailing Address:**
```
FAYAZONE EVENTS W.L.L
Business Bay, Office 1708, Road 2421, Building 1260
Manama, Bahrain
```

**Response Time:** We strive to respond to all inquiries within five (5) business days.